Committed to safeguarding your data.
Town and Country Credit Union prioritizes member privacy. This policy explains how we collect, use, and protect your personal and financial information. We detail our security measures and data sharing practices to ensure transparency and maintain your trust.
At Town and Country Credit Union, safeguarding your personal and financial information is fundamental to our relationship. We understand that trust is built on transparency and a clear commitment to privacy. Our policy outlines the principles we follow to protect your data, ensuring that your financial well-being and personal details are handled with the utmost care and confidentiality.
This commitment extends to every interaction you have with Town and Country Credit Union, whether in person, over the phone, or through our digital platforms. We adhere to strict federal and state regulations governing financial institutions, which dictate how we collect, use, and protect your non-public personal information. Our privacy practices are regularly reviewed to meet evolving standards and to ensure your data remains secure.
Town and Country Credit Union collects various types of non-public personal information to provide you with financial products and services, process transactions, and fulfill legal requirements. This information typically falls into several categories:
We use this information primarily to service your accounts, process your requests, and offer you relevant products and services. For example, your income details are used for loan underwriting, while transaction history helps us monitor for fraudulent activity. For additional details on consumer privacy rights, you can refer to resources from the Consumer Financial Protection Bureau (CFPB).
Town and Country Credit Union employs multiple layers of security to protect your non-public personal information from unauthorized access and disclosure. Our security measures include physical, electronic, and procedural safeguards designed to protect your data.
We restrict access to your personal information to employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your non-public personal information.
Regarding sharing practices, Town and Country Credit Union does not sell your personal information to third parties. We may share information with non-affiliated third parties only as permitted by law, such as with credit bureaus, or with service providers who help us operate our business (e.g., check printers, statement processors). These service providers are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them. You have certain rights concerning the sharing of your information, which are detailed in our full privacy notice. For more information on federal privacy laws, you can visit the Federal Trade Commission (FTC) website.
| Information Type | Collected By Town and Country Credit Union | Shared with Affiliates | Shared with Non-Affiliates |
|---|---|---|---|
| Social Security Number | Yes, for identity verification and account opening | No | Yes, for credit reporting and fraud prevention (as permitted by law) |
| Account Balances | Yes, for transaction processing and account management | No | Yes, for transaction processing (e.g., bill pay services) |
| Credit History | Yes, from credit bureaus for loan applications | No | Yes, with credit bureaus for reporting purposes |
| Website Usage Data | Yes, through cookies for site improvement and security | No | No, aggregated and anonymized data may be used for analytics |
Town and Country Credit Union collects information such as your name, address, Social Security number, income, and transaction history. This data is gathered from applications, your account activity, and sometimes from consumer reporting agencies, all to provide and manage your financial services.
Town and Country Credit Union protects your information using physical, electronic, and procedural safeguards. We restrict employee access to your data, employ encryption for online transmissions, and regularly update our security protocols to guard against unauthorized access or disclosure.
Town and Country Credit Union does not sell your personal information. We may share it with non-affiliated third parties only as permitted by law, such as with credit bureaus or service providers who assist us in delivering financial services, and they are bound by confidentiality agreements.
Yes, you have certain rights to limit the sharing of your non-public personal information. Our full privacy notice provides detailed information on how you can exercise these choices regarding specific types of data sharing, particularly with non-affiliated third parties.
The full privacy notice for Town and Country Credit Union is available on our website and can also be obtained by contacting us directly. It provides complete details about our data collection, usage, sharing practices, and your privacy rights.
Town and Country Credit Union